Frequently Asked Questions

The Confluence Checklist is a systematic approach to trading that requires multiple confirming factors before entering a trade. By checking at least 3 out of 6 confluence factors (trend alignment, key levels, momentum, volume, pattern recognition, and risk/reward), you ensure higher-probability setups and avoid impulsive trades.

We offer a monthly subscription at £29/month. You'll have full access to all features including the trading workflow, journal, analytics dashboard, and performance tracking. Cancel anytime through the Lemon Squeezy customer portal in your subscription settings.

Trade templates are pre-configured setups for common trading strategies (Breakout, Pullback, Reversal). When starting a new trade, select a template to auto-fill entry, stop loss, and take profit levels based on proven methodologies. You can customize these values before finalizing your trade.

Badges are automatically awarded based on your trading performance: Sniper (5 wins in a row), Diamond Hands (hold to full TP 10 times), Risk Manager (20 trades with perfect 1% risk), Hot Streak (80%+ win rate over 20 trades), and Consistent (trade every week for a month). Badges appear next to your name throughout the app.

Our workflow guides you through: 1) Session Check (market conditions), 2) Confluence Analysis (verify 3+ factors), 3) Trade Setup (entry/exit levels), 4) Risk Calculation (position sizing), 5) Pre-Trade Review (final checklist), and 6) Trade Execution. This systematic approach ensures disciplined, rule-based trading.

Yes! Use the Import MT5 button in the Trade Journal to upload your trading history. The system will automatically parse your trades and populate your journal with all relevant data including entry/exit prices, P&L, and timestamps.

All data is encrypted and stored securely in our cloud database. We use industry-standard security practices including HTTPS encryption, secure authentication, and regular backups. Your trading data is private and never shared with third parties.

The Dashboard provides comprehensive analytics including win rate, average R:R, total P&L, best/worst trades, pattern performance, symbol profitability, and time-based analysis. You can filter by date range and export data as CSV for further analysis.

Absolutely! You can cancel your subscription at any time through the Lemon Squeezy customer portal accessible from your Subscription Management page. You'll retain access until the end of your current billing period.

Due to the digital nature of our service, we don't offer refunds. However, you can cancel your subscription at any time to prevent future charges. We recommend trying the service for a month to see if it fits your trading needs.

For technical support or questions about using the platform, please contact us through the support form on our website. We typically respond within 24 hours on business days.

Unlike basic trade loggers, we enforce a disciplined workflow BEFORE you trade. The Confluence Checklist prevents impulsive trades by requiring systematic analysis. Plus, you get performance badges, trade templates, and comprehensive analytics showing your personal performance trends and what setups work best for your trading style.